Reviews from our customers
See how we take care of our customers' experience with reliability, top quality and more
We had a wonderful stay at this hotel. The facilities were excellent, and everything was well maintained. What impressed us the most was the staff—they were incredibly caring, friendly, and attentive. They regularly checked on us to make sure we were comfortable and arranged everything we needed with a smile.
We stayed in the Honeymoon Jacuzzi Room, and it exceeded our expectations. The room was spotless, very clean, beautifully maintained, and extremely comfortable. The jacuzzi was amazing and made our stay even more special.
A special thanks to 𝗥𝗲𝗷𝗲𝗲𝘀𝗵 𝗖𝗵𝗲𝘁𝘁𝗮𝗻 for making all the arrangements for us.
Overall, it was a fantastic experience, and we highly recommend this hotel to anyone looking for a relaxing and memorable stay. We would love to visit again!
~ twinkle s
The Premium Valley View room we stayed was comfortable with great view. Could see workers lucking tea leaves in the morning too. The staff is extremely attentive and willing to help at any time. Our bed was decorated with towel swans and flowers (complimentary) when they got to know it’s our anniversary. Exceptional hospitality. We joined the soft trekking activity led by Mr Rajen who explained many things in detail along the way. All in all we are more than satisfied and will return to place with our family in future.
The lift is a little confusing as the fourth floor is below the ground floor. A mirror at the writing desk would be helpful for ladies during make up. A handheld shower would be very useful. But still its one of the best accommodations we’ve stayed.
~ M S
Rooms overlook the valley and it’s. Great experience waking up to misty tea gardens . Neat well maintained facilities. Rooms are spacious and private balcony is perfect to enjoy a cup of tea, taking on the peace and quiet.
Food quality is exceptional. Restaurant team makes an effort to speak to each guest and cater to any custom needs you may have. Breakfast and dinner spread is good, spanning both South Indian, North Indian and continental delicacies.
The Ayurveda spa on site provides an exceptional experience. Well trained , very polite , knowledgeable staff . Services are great value for money. Special mention to Nitin who listened to the exact problem areas and addressed them during treatment.
Overall a highly recommended stay for couples and families alike.
~ m s
Amber Dale Resorts offers an unforgettable stay with its breathtaking valley view — waking up to misty mountains and drifting clouds feels magical.
We stayed in the Madhura room, and it was worth every penny. Spacious, elegant, and designed to highlight the scenery, it truly felt like a private haven in Munnar.
The spa treatment was an experience in itself — deeply relaxing and rejuvenating, it elevated the stay beyond just a getaway and made it truly special.
The candlelight dinner is also a must-try. Romantic and thoughtfully arranged, it creates a beautiful memory to take back home.
The food is average, but the room, the view, the spa, and the overall experience more than make up for it.
Would I return? Absolutely — for the room, the views, the spa, and the memories.
~ maruthi a
Pros:
1. Awesome location - The hotel is facing a tea estate. Excellent place to chill, trek, take pictures.
2. Excellent rooms - We booked a standard room, it was spacious, clean and cozy, with all required amenities available.
3. Hotel staff was very helpful and polite to us.
4. They have activities like tea tasting, cycling etc.
Cons:
The only cons I found in this hotel was the restaurant.
1. Food taste was not upto the mark and worth the price paid.
Food taste was mostly bland.
2. Restaurant service is very slow. It took around 30 min to deliver a food order.
3. Very limited food options in the menu.
4. The morning breakfast buffet was not upto mark and had less options compared to other hotels which offer better breakfast at lesser price.
~ Naresh P
Our stay at this property was nothing short of amazing. From the moment we arrived, we were greeted with warmth and genuine hospitality. The staff went above and beyond to make us feel welcome, especially Ms. Preethi and Mr. Shajan, who were always available and attentive, making sure every aspect of our stay was perfect. All staff members were very hospitable & courteous!
The property itself is stunning, offering breathtaking views that instantly made us feel relaxed and in tune with nature along with some interesting activities & experiences. The highlight, though, had to be the food – it was absolutely delicious! Each dish was packed with rich, authentic flavors that left us looking forward to every meal.
I highly recommend this property💚
~ Neha P
Amber Dale Hotel gives a new meaning to the phrase 'home away from home'. The staff ere really warm and courteous apart from being professional and efficient. The hotel is designed aesthetically and with an amazing degree of focus on guest comfort.
The USP of the place however is its fabulous location. Tip : opt for valley-view rooms. The balcony looks out onto a beautiful valley spread out beneath you, surrounded by ranges of mountains with clouds playing amongst them. It's mesmerising and one can spend hours, just soaking in nature's amazing bounty.
A shout out to some of the staff who made our trip really memorable - Mr. Shinto, Mr Jagan, Ms Kala, Ms Pratiksha, Mr Anksuman & Chef Bipin.
I strongly recommend this hotel to anyone wishing to spend some quality time in Munnar.
~ Bithika S
What a stay...woww..
They really make you comfortable, warm welcome, smiling faces.
Starting with Breakfast they serve varieties with good taste. Staff is very sincere and cooperative.
For lunch and dinner the menu is fixed with sufficient variety.
The good thing is the chef comes himself to review customer satisfaction. On my part the best thing is they served us tea specially only for us after dinner on our request without a slight disapproval. Just they should start one more evening snack along with banana fritters.
Rooms are big with excellent view (prefer valley over mountain view)
From bedsheets to toiletries everything was perfect.
Smooth check in and check out.
The Amber Dell understands the importance of being us holidaying with them. They make it complete.
~ Prateek J
Located on the top of hills, our room had a beautiful and picturesque view of valley from balcony. Even the famous Idukki dam can be easily seen from the balcony. Staffs are good and of very pleasing behavior. Excellent room service and assistance from them. Room has a mini bar and food was above averaged. Hotel has spa and gym facilities. Other amenities include table tennis, carrom, fuzz ball and chess. There was an evening cooking demo session and a morning trek conducted as complimentary. Resort is located very near to Pallivasal tunnel. It is over 1km away from main road and the sign board is very small that it is not so visible. This pocket road to resort is not big but not that bad though. Resort can been easily seen and identified from very far itself.
~ aravind k
⭐️⭐️⭐️⭐️⭐️
We had a wonderful stay at Amberdale Luxury Hotel & Spa, Munnar! The hospitality and warmth we experienced made our trip truly memorable.
Special thanks to Mr. Pratheep (General Manager) for his excellent leadership and personal attention, and to Sameer, Anas, Althaf, Manish, Vivek (Spa), and Nithya for their outstanding service and friendly attitude. Each one of them made us feel welcome and comfortable throughout our stay.
The food at Amberdale was delicious, with great variety and quality, and the rooms were clean, cozy, and offered a stunning valley view.
Overall, Amberdale Luxury Hotel & Spa, Munnar is a perfect combination of scenic beauty, comfort, and exceptional service. Highly recommended for anyone visiting Munnar! 🌿💚
~ Justin T
Wonderful stay at Amber Dale
Pros
1. Hotel room and lobby were clean and tidy.
2. The room service was exceptionally fast. All the staff members (especially Mrs Sindhu at reception desk, gate security staff, gate manager) were very polite, eager to help and knowledgeable.
3. This resort is located at a good height in Munnar. The location gives us a very good and pleasing aerial view of tea plantations and valleys. We could experience the passing clouds and mist at such heights.
4. Bicycle route was very scenic.
Cons
1. The vegetarian food options can be improved.
2. There was light smell of egg/non veg food in the main dinning area.
3. The road leading to hotel is pretty narrow and has plenty of potholes.
I would highly recommend this hotel for a short family/friends visit to Munnar.
~ Shubham S
This resort is small in size (Don’t be fooled by Google maps!) and located on the top of hill and isolated from the rest of Munnar.The major demerit is you have to spend extra one hour in commuting to travel destinations in Munnar.
Coming to the Reception and house keeping team,I must give them 10/10 rating.Room service was quick and there was no delay throughout the stay.We had a small 2 year old baby with us and they provided us with a early checkin despite coming 4 hours early to resort.The reception staff made an extra effort to provide the hard copy of First flight certificate to our baby for which I will be lot of grateful!!
Conclusion:
Location:3/10
Food:7/10
Receptionist:10/10
Taxi booking:10/10
Hospitality:10/10
Baby friendly:10/10
~ Kurvari G
We stayed here for 2 nights and they had an entire day itinerary to keep their guests entertained which we loved.
Our suite room was huge with modern amenities & a gorgeous jacuzzi offering a mesmerising tea plantation view from the balcony .
They had various activities on offer like live cooking which my kids tried, coffee session which my wife enjoyed a lot, spa, gym which I availed and hi tea at their terrace with local delicacy, piping hot tea and misty weather.
They also have an indoor play room where you can play table tennis, carrom, chess and foosball.
Their restaurant offers ample indoor seating with veg and non veg menu in both Ala carte and buffet .
We also cycled around the property as the weather was pleasant so do try.
Had a lovely stay experience here.
~ Akshay D
We booked 3 nights stay at Amberdale. This hotel is located above a small mountain and was covered in fog when we arrived. We received a warm welcome from the staff. They offered lots of complimentary and paid in house activities as part of stay. Food was also really nice. 2 things I wish to state here about our stay in this hotel are:
1. The view - Exceptionally good view from Anantha Premium Valley room. Our room was located in the first floor, and I had certain doubts about the views when i came to know that our room was in the 1st floor. But we were blown away by the majestic view from our balcony. It was truly mesmerising.
2. Behaviour of Staff - All staff were very polite, nice, helpful & well mannered. We really enjoyed our stay in Amberdale.
~ JYOTHIS P
Place to experience Nature and pamper yourself. One of best and Hotel in Munnar.
Stay: Pleasant and delightful. Rooms are well maintained and properly sanitised.
Staff: Very courteous and always ready to extend help for your needs.
Food: Chef and Restaurant staff are very welcoming. Must try there Dinner buffet and Candle Light dinner with Valley View.
Location: Remote and with well connected road. Hotel has Best view of Munnar.
Can you see Entire Valley and on other side you can view Mountains.
Rooms: Since our request was last minute we got Superior Room which was awesome. However i would recommend to Book Valley View Room or Madhura Suits to experiences the best.
Must try the Morning Activities like watching Sunrise, Cycling, etc.
~ Ankitgiri G
We had a truly wonderful stay at the hotel. Everything about the experience was perfect — from the cleanliness to the luxurious room setup. The view from the room was absolutely breathtaking, something we will always remember. The jacuzzi was a fantastic addition and made our stay even more relaxing and special.
A special mention to Abhirami for her exceptional hospitality. The way she attended to us, ensured our comfort, and handled everything with such care and attention truly stood out. Her warm smile and positive attitude made a big difference to our experience. She made us feel genuinely welcomed and valued.
Thank you, Abhirami, for your kindness and dedication. Please continue the same wonderful service — wishing you all the very best for your future!
Highly recommend this place, and we look forward to visiting again.
~ nimin b
The whole experience was smooth and trouble-free right from the tele booking by Jofna till check out. The staff were very welcoming and attentive to our every need. We had booked 4 rooms for my family, parents and in laws. The view from our Ananta rooms were absolutely amazing. The food by Chef Shiju was delicious. Ala carte was suspended due to the CNG shortage, but the restaurant crew Fathima was able to accommodate our special requests. I would also like to mention Rajan who took us out for a morning soft trek and Dr. Arya and her staff Nithin for a rejuvenating experience at their Spa. Overall the stay was really pleasant with wonderful views, great food, courteous staff at a premium property for a reasonable price.
~ Anzar H
We had a very pleasant stay at Amber Dale Luxury Hotel & Spa. The property is well maintained, neat and clean, with a beautiful view from the balcony that really enhances the overall experience.
The food was also very good, with a great taste and quality that added to our stay.
What truly stands out is the team. A special mention to Sameer, who was extremely friendly and made us feel genuinely welcome throughout our stay. We also appreciated the support from Abhirami, Simran, Athira, and the rest of the team, everyone was helpful and courteous.
Service was prompt and efficient. Any request made to reception was handled immediately, which reflects a strong commitment to guest satisfaction.
Overall, a great place to stay in Munnar. Highly recommended for both comfort and service quality.
~ Gayathri k
From the very first moment I arrived, I was greeted with warm smiles and a delicious cup of hot ginger tea.
I enjoyed my stay immensely.
The food was fresh, tasty, and nourishing. My room, clean, spacious, and comfortable, overlooked green valleys and misty mountains.
I must say that living among the clouds for three nights, along with watching the morning sunrise from my balcony every morning, was joyous.
What makes Amber Dale truly five-star is its charming and professional staff. Nothing was too much to ask. I felt valued and cared for throughout my stay and beyond. The hotel FoH kindly arranged for a taxi to take me to the bus station. The taxi driver was asked to wait with me until I boarded the bus. Such kindness and consideration will never be forgotten. I look forward to returning.
~ Faye C
We have been staying at this beautiful property for last three days and oh my god what an incredible experience we are having here. The view is definitely the main attraction but I would say the staffs are the assets of this hotel. Every single staff of this property is extremely polite, friendly and would do their best to make your stay memorable. Specially, Ms. Kala, Head Chef Mr. Mohan, Mr Mutthu, Mr Sebin Ms. Zarina and everyone.
The food here is excellent and the housekeeping service is absolutely fantastic.
My husband was very busy with his work so we decided to stay in, thanks to Ms. Kala who made it so much easier for us, they delivered our grand breakfast in our room so that my husband could do his work uninterruptedly .
We are very glad we chose amber dale.
Only because of the hotel staffs our Munnar trip would be so memorable.
~ Pustika S
We were really happy with our stay at Amberdale. From the first greeting until the end everything was perfect. The staff are very attentive, friendly and kind. We loved the welcome necklaces.
On our first day we were so tired from travel that we stayed asleep almost missing breakfast. One of the ladies thankfully called us to remind us that it finishes at 10am. This was much appreciated by us!
The food was great - delicious food great variety.
We enjoyed the cooking demonstration and would have loved to do the hikes but they were cancelled while we were there due to the presence of tigers!
Athira at the spa gave me a great Ayurvedic massage and was very friendly and professional
Oh yes and the views are out of this world!
~ F A
We enjoyed an excellent stay at this property for 2 nights from 1st to 3rd March 2023 (VMY71C). A family friendly hotel surrounded by scenic beauty blessed by mother nature. The view from the Premium Valley Room 'Ananta' was excellent and breathtaking. The staff were very welcoming and cordial with new young recruits trying their level best to impress their guests. Special mention to Mr. Aneesh and Chef Siva who took their time and detailed on the operational and food production activities going on within the property. One major issue observed is the present condition of the approach road to the property which needs immediate maintenance which I understand is awaiting final approval to commence the work.
Overall our stay was excellent. Expecting another stay soon at this beautiful property.
~ Gokuldas P
We had a fantastic time staying at Amber Dale Resort in Munnar. The location is absolutely stunning waking up to the valley view each morning was one of the highlights of our trip. The surroundings are lush and peaceful, giving you a true taste of Munnar’s natural beauty.
The staff at the resort were warm, courteous, and always willing to help. The rooms were well-maintained, and the overall atmosphere of the resort was very calm and welcoming.
A special mention must go to the food and the executive chef Mr. Shiju & his team. Every meal was thoughtfully prepared, with fresh ingredients and authentic Flavors. The chef clearly puts a lot of care and passion into the dishes; it made dining at the resort a real treat.
Overall, an amazing stay. We’ll definitely be recommending this place to friends and family.
~ RENJITH F
Excellent hospitality. Well maintained rooms, On time service, Extra activities like cycling (free of cost), Trecking (free), gym (free)bonfire (free), Spa (charge), Massage (on charge)are also available. They offered Welcome Tea also complimentary refreshing drink before dinner. All the Staff were very polite and best at their service. Delicious breakfast with multiple options were available. Staff Sindhu was very humble and welcoming. Mr.Rajan (who is a part of Amberdale from last 10years)took us to trecking and because of him we could experience the heaven like views. Our was Ananta room with a wonderful balcony view. We experienced sunrise and sunset from our balcony it self... Wow. Really really the best decision to select this hotel for our stay in Munnar. Thanku Amberdale for such a comfort stay. Keep it up.
~ MultiTalksWith P